Hagerman Awarded Autodesk Best-in-Class Customer Success Award

Autodesk recognizes its top-performing reseller partners each year through the OTx Partner Awards program. An initiative that evaluates partners across the globe on their commitment to customer outcomes, technical expertise, and delivery excellence. Being named Best-in-Class for Customer Success is one of the program's most meaningful distinctions, reserved for partners who demonstrate consistent, measurable impact for their customers.

We are proud to share that Hagerman & Company has been honored with the Autodesk OTx 2022 Best-in-Class Customer Success Award. A recognition that reflects our dedication of our entire team to the success of the customers we serve every day.

This award was based on the following criteria:

• Best-in-class customer success team with a commitment to customer success
• A data-driven approach, customer segmentation, digital and human touch, dedicated CS personnel, strong renewal and retention rates, focus on leading indicators.
• Proven ability to foster customer relationships post-sales
• Demonstrates ability to expand renewals into new opportunities
• Not only customer win stories, but this award is to recognize the customer success approach
• A collaborative approach to ensuring customers’ desired business outcomes are achieved

This recognition joins a growing list of Autodesk partner awards that Hagerman has earned over the years, including our most recent honor as Autodesk 2026 Design and Manufacturing Growth Partner of the Year. 

Looking for an Autodesk partner with a proven commitment to customer success? Contact Hagerman today.