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Hagerman Blog

Hagerman Awarded Autodesk Best in Class Customer Success Award

Posted by hagermancompany on Apr 13, 2022 2:06:19 PM

Hagerman & Company has been named OTx 2022 Partner Award winner in the Best-in-Class Customer Success category, exhibiting excellence in meeting the following criteria: 

  • Best in class customer success team with a commitment to customer success
  • A data-driven approach, customer segmentation, digital and human touch, dedicated CS personnel, strong renewal and retention rates, focus on leading indicators.
  • Proven ability to foster customer relationships post-sales
  • Demonstrates ability to expand renewals into new opportunities
  • Not only customer win stories, but this award is to recognize the customer success approach
  • A collaborative approach to ensuring customers’ desired business outcomes are achieved

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Topics: Announcement

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