The Help/About screen of an Autodesk Product can provide much needed information such as product version and build number. It can also provide evidence of any Service Pack or Updates that have been installed. All of which can help a support technician better investigate possible performance or stability issues with an AutoCAD product.
Topics: Tips and Tricks
Software animation of equipment installation saves client from costly demolition and plant shutdown.
Topics: Case Studies
On a recent support case, a customer stated that soon after installing the Inventor 2020.4.1 update, they began seeing error messages below when opening DWG files (Inventor created DWG) and could not create PDFs from any DWG files.