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Hagerman Blog

Locate the Help/About Screen of an Autodesk Product

Posted by Kendred Cooper on Jul 29, 2021 9:00:12 AM

The Help/About screen of an Autodesk Product can provide much needed information such as product version and build number.  It can also provide evidence of any Service Pack or Updates that have been installed.  All of which can help a support technician better investigate possible performance or stability issues with an AutoCAD product.

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Topics: Tips and Tricks

Dynamic 3D Solutions successfully completes challenging construction project with Hagerman support and Autodesk software

Posted by hagermancompany on Jul 26, 2021 11:40:05 AM

Software animation of equipment installation saves client from costly demolition and plant shutdown.

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Topics: Case Studies

Inventor 2020.4.1 Updates – Missing DLL message when opening Inventor DWG files

Posted by Dan Taddeo on Jul 14, 2021 1:14:45 PM

On a recent support case, a customer stated that soon after installing the Inventor 2020.4.1 update, they began seeing error messages below when opening DWG files (Inventor created DWG) and could not create PDFs from any DWG files.

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Topics: Tips and Tricks, Inventor