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Hagerman Blog

The Challenge of Unplanned Downtime in the Utilities Industry

Posted by Matt Lane on Apr 19, 2021 11:48:56 AM

Just like other businesses, the utilities industry is facing the operational impact of unplanned downtime. According to Aberdeen, "The Rising Cost of Downtime," unplanned downtime across all businesses can cost companies as much as $260,000 per hour. But given the critical nature of the utilities industry, this downtime can be even more devastating than in other sectors.

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Topics: Meridian

Covid Killed Traditional Workplace - A Look One Year Later

Posted by John Boline on Apr 14, 2021 8:33:40 AM

Here we are. One year later. Everyone is saying this is the new normal, but one thing is for certain, no one has all the answers. Take a look at what experts are saying about the good (and bad) of working remote and the future of the traditional workspace.

 
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Topics: Technical Perspective

Where are my new products?

Posted by Mark Adams on Apr 12, 2021 11:15:27 AM

This question has come up more than a few times in our service department. A customer purchases new software and expects to find it listed with their existing software in their account. To their surprise, it never shows up in the list with their existing seats, leaving many to wonder what happened to their product. At this point, things get interesting.

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Topics: Tips and Tricks, Technical Perspective