Installing Software from Your Autodesk Account (Basic)

Overview

Are you having trouble getting your Autodesk software installed due to errors or failures? If you’re the type of user who does NOT want to spend a lot of time installing software, who rarely or never visits your Autodesk Account online, and, most importantly, are just trying to get your product installed so you can get back to work, this article is for you.

Steps for a Successful Installation

To skip to the basic steps, click here. For more guidance, keep reading.

First, visit https://manage.autodesk.com/products. Sign in with your Autodesk ID if prompted.

On the Products and Services page there will be large tiles for each of the products to which you have a subscription or have been assigned to you by your company’s administrator.

You can scroll until you see the tile for the desired product, or you can use the search box at the top of the page to apply a filter. In this example, the keyword ‘AutoCAD’ was used to apply a filter to reduce the number of tiles on screen.

At this point, it would make sense to click the Install button once you find the product you would like to install. However, this method is not always foolproof due to internet/network disruptions, Wi-Fi connectivity, or computer issues that may cause an installation to fail. I think of this method as the ‘streaming’ install method. Because it is not bulletproof, I don’t recommend clicking that big black Install button.

Instead, click the down-arrow next to it and choose Download.

This will download an installer file (exe) to your computer. By default, the file will be saved to the Downloads folder.

OPTIONAL: If you prefer not to save files from the web browser in the default Downloads folder, you can create your own folder and save/move it there.

The downloaded file will look like this:

Create_Installer_ACD_2025_1_1_English_WIN64.exe

Next, open the folder where this file was saved using File Explorer (in the Downloads folder, or the one you created), and double-click the EXE file which will create the installer for the product.

When complete, you will see this dialog:

To start the installation, click the Run Installer button.

TIP: click the Open in folder button to access the folder in File Explorer and see where the installer files are on your computer.

Notice that the installer has been created in the Downloads folder. There will be an Autodesk sub-folder underneath along with another sub-folder for the product. You can also start the installation from here by double-clicking the Setup.exe file.

Review: Basic Steps to Download and Install

1. Visit https://manage.autodesk.com/products and sign in to your Autodesk Account.
2. On the Products and Services page, locate the desired product, click the down-arrow next to the Install button, then click Download.
3. Save the EXE file to your computer.
4. Run the EXE file to create the installer.
5. Once the installer has been created, click Run Installer from the dialog.

Conclusion

This method eliminates some of the common installation issues and should improve the chances of a successful installation. If you continue to struggle or experience errors during this process, don’t hesitate to contact us for support!