Hagerman Blog

When trying to access a multi-user license, do your users continue to see the License Finder Dialog instead of finding the correct server or license file? If so, try the following (Windows 10):

Access your Autodesk Account

• Sign in to your Autodesk Account
• URL: https://manage.autodesk.com
• Enter your Autodesk credentials:
  • Autodesk ID/email
  • Password

Add Users

• After signing in, click User Management Ø By User in the navigation pane to the left, to see your list of users
• NOTE: You will only see User Management if you are a primary or secondary admin.

Note:  InfraWorks is updated periodically, not annually.  These refer to the April 2019 release (v. 2020.0)