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Hagerman Blog

Mark Adams

Support Technician, Hagerman & Company

Recent Posts


Posted by Mark Adams on Apr 29, 2020 10:20:07 AM

I have always liked the Trim and Extend commands in Autodesk Inventor, and now AutoCAD 2021 incorporates the same simplified behavior. As you might remember in previous versions, when using the Extend or Trim command in AutoCAD, you were always prompted to select the boundaries first. Now in 2021, AutoCAD detects the boundary(s) automatically, saving the step of having to choose one or more items before selecting the actual items to Trim/Extend. Another nice change, is that the command default to a fence selection, making it ideal for selecting groups of objects.

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Topics: Tips and Tricks, AutoCAD

The Serial Number You Entered is Not Valid

Posted by Mark Adams on Feb 24, 2020 3:48:49 PM

Have you encountered the “Invalid Serial Number” message? We frequently see support cases opened for this issue. It usually appears when customers upgrade or switch to subscription and need to install a new product. Autodesk products are typically activated by entering the serial number and product key. However, doing this now may cause the following error and stop you from completing the process.

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Topics: Tips and Tricks

“License Checkout Timeout” Error

Posted by Mark Adams on Oct 28, 2019 8:39:10 AM

It is common to encounter the following error when starting the latest version of Autodesk 2020 products running on Windows: 

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Topics: Technical Perspective